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Specialised Orthotic Services - Screening Case Study

on Fri, 19/02/2021 – 10:35
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about the client

Specialised Orthotic Services is the original specialist seating and positioning company in the UK. Established in 1980, they are renowned for their quick and efficient approach to delivering effective special seating solutions. They have formed long standing working relationships with numerous wheelchair service centres, care homes and charities over many years.

In line with safeguarding practices, Specialised Orthotic services were looking for a more effective way of completing DBS checks ensuring all checks were carried out as quickly as possible, so important appointments were not affected.

overview

Their clinical service is based on a 4-week cycle from assessment to supply, so ensuring checks are up to date and processed without delay is imperative to the smooth running of their business. Checks were done previously by booking an appointment off site and took a lot longer to be processed.

a quote from Special Orthotic Services

“With giant screening delivering our DBS checks we have seen a significant improvement in the time it takes to get appointments fulfilled. Everything is completed online which is really helpful and the support is second to none. It’s brilliant having someone on the other end of the phone to help with any queries we have.”

conclusion

For Specialised Orthotic Services working with giant has been invaluable, freeing up time for the clinical team to focus on their clients.