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Motability Operations - giant precision case study


the client:

Motability Operations is the commercial organisation that delivers the Motability Scheme to over 650,000 disabled people across the UK. Their purpose is to deliver smart, sustainable solutions that improve their customers’ mobility in a fast-changing world.

Motability Operations are the largest car leasing company in the UK, providing the right vehicle for their customers’ needs, plus the worry-free package that goes with it – insurance, roadside assistance, vehicle servicing and maintenance and full customer support.

what problem was the client trying to solve?

When the IR35 Off-payroll working rules were implemented in the private sector in April 2021, Motability Operations needed a dependable and compliant partner that could employ and process payroll for their contingent workers and recruitment agency suppliers.

With this in mind, we introduced giant precision’s software platform and workforce management services to manage the compliance, payroll and payments throughout the contingent workforce supply chain.

we asked Motability Operations; What are the top 3 things about working with giant?

  • Compliance, giant always sets out to do the right thing by Motability Operations and our employees.
  • At giant they have their own online timesheet and payrolling system which has helped streamline our internal process around processing invoices.
  • The giant team manage a ‘margin only’ payment process to our recruitment agencies within the supply chain resulting in operational efficiencies.

we then asked Motability Operations; How has giant helped to improve your internal processes?

  • The giant team are very quick at identifying any potential service issues and we also have access to a dedicated Client Service Manager to navigate any operational issues as well as legislation changes.
  • Partnering with giant has enabled us to manage payroll terms with one supplier instead of many.
  • At giant they have a quick, consistent, and simple onboarding process for our employees.

about giant:

As a group, giant have been supporting companies of all sizes with the compliant management of their contingent workers for 30 years. 

We invest heavily in our proprietary software which includes everything from applicant tracking, vendor management and onboarding to timesheet management, invoicing, international payroll & payments.

We are proud to offer a number of solutions to get contractors paid on time, every time, including CIS, PEO, IR35 fee-payer and of course our award winning giant umbrella.